Back to Events
UPS Smart Hub Tour -  Atlanta

UPS Smart Hub Tour - Atlanta

Thursday, February 14, 2019
1:30 PM - 3:30 PM (EST)
Event Sold Out

Event Details

GMA Member ONLY Tour

Tour participants will see the new 1.2M sq. ft. high-speed processing facility and its ability to reduce time-in-transit and enhance flexibility within UPSs efficient SMART hub-and-spoke network.  The Atlanta hub can process approximately 100,000 parcels per hour via a highly orchestrated series of conveyors, chutes, belts and ramps, into waiting trailers for transfer to another UPS location, or into package delivery vehicles bound for area businesses and residents.

The Southeast Metropolitan Automated Routing Terminal (SMART) is the second largest ground package processing facility in the United States and fourth largest package operation in the UPS worldwide network. The new Atlanta sortation and delivery center is part of an expanded network of regional hubs designed to improve efficiency, service levels and reliability.

UPS employs more than 14,000 people across Georgia in package delivery operations, ground freight, aircraft operations, data center management and contract logistics.  Product and technology development, global transportation network planning and other corporate functions are also based in metro Atlanta.  Atlanta has been home to UPS’s global headquarters for more than 25 years.

Tour Agenda

  • 1:30 - 2:00 pm                 Registration, Refreshments and Networking
  • 2:00 – 2:15 pm                 Corporate Presentation and Safety Briefing
  • 2:15 – 3:15 pm                 Plant Tour
  • 3:15 – 3:30 pm                 Wrap up and Summary




Upon arrival to the UPS S.M.A.R.T Facility, please park in the West Parking Lot and then proceed through the West Guard House.


Security at the facility is similar to passing through airport security so you will be asked to pass your belongings through an x-ray machine. Once you clear security you will then meet at the base of the Heritage Bridge.


Closed toe shoes, flat bottomed are required due to the grating on the walk paths. Non-slip shoes with minimal to no heel for attendee’s safety. Women in attendance should wear pants as the facility tour does include catwalks.

Attendance is limited to 2 people per company.